1.Experience 3.Technical skill
  • ① Well experienced in foreign company
  • ② Well experienced in employee substitute, vendor project
  • ③ Well understanding of cross-cultural business and communication with non-Japanese
  • ④ Well experienced in bridge PM/SA as offshore interface
  • ⑤ Well experienced in presentation for Senior Management and report creation in English
  • ① Well experienced in SAP, Oracle, salesforce, People Soft, MDM (IBM/ Oracle)
  • ② Well experienced in call center, policy admin, CRM solutions
  • ③ Familiar with open as well as mainframe systems
  • ④ Well experienced in upper process
  • ⑤ Biz Analysis skill based on BABOK solution
  • ⑥ OLA/SLA skill based on ITIL solution
  • ⑦ Project Management skill based on PMBOK solution
2.Business knowledge 4.Business knowledge
  • ① Business experience from service provide to Japanese and foreign company
  • ② Participate project as PM/BA/PMO both in IT /business side
  • ③ Knowledge and experience sharing and cross-training among staff
  • ④ Deep Knowledge of products
  • ① Facilitation skill-prepare and run meetings
  • ② Negotiation skill-coordination within and outside a company, vendor management
  • ③ Documentation skill-RFI/RFP preparation capability
  • ④ Language skill- high ability communication in Japanese and English
  • ⑤ Management skill-PMP, Six-Sigma, Prince2, ITIL holders

Bilingual, Facilitation, Service Delivery

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